Return & Refund Policy

Piece Mart LLC

At Piece Mart LLC, we are committed to supplying authentic, high-quality products to our wholesale partners. Please review our return and refund policy carefully before placing an order.

1. Eligibility for Returns

• Returns are accepted only for damaged, defective, or incorrect items.

• All return requests must be submitted within 7 days of delivery.

• Items must be unused, unopened, and in original packaging.

• Proof of purchase (invoice/order number) is required.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Products damaged due to mishandling or improper storage after delivery

• Opened, used, or altered products

• Clearance, discounted, or final-sale items

• Buyer’s remorse or unsold inventory

3. Return Approval Process

• All returns require prior written authorization from Piece Mart LLC.

• Unauthorized returns will not be accepted.

• Approved returns must be shipped back using a trackable shipping method.

4. Refunds

• Once the returned items are received and inspected, approved refunds will be processed within 7–10 business days.

• Refunds will be issued via the original payment method or as store credit, at our discretion.

• Original shipping fees are non-refundable.

5. Damaged or Incorrect Orders

• If you receive a damaged or incorrect item, notify us within 48 hours of delivery.

• Please provide clear photos of the product and packaging to help us resolve the issue quickly.

6. Shipping Responsibility

• Return shipping costs are the responsibility of the buyer unless the error was caused by Piece Mart LLC.

• We are not responsible for lost or damaged return shipments.

7. Policy Updates

Piece Mart LLC reserves the right to modify this policy at any time without prior notice.

📧 Contact Us:
For return requests or questions, please contact us at:
support@piecemartllc.com